Frequently Asked Questions
Everything you need to know about shopping with Hazelton’s.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy on most unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.
How do I contact customer support?
Our customer service team is available Monday through Friday via email at [email protected] or through the live chat feature on our website.